Terms of service

Last Updated: November 1, 2025

Please read carefully the following Terms and Conditions of Use (“Terms”) before using our website, purchasing a product, or interacting with happy (“happy”, “we”, “us”, or “our”).

Overview

Our website and any online platforms connected to it (collectively, the “Site”) are operated by happy, a wellness brand under VV Health LLC. These Terms govern your access and use of our Site, our products, and any services or digital experiences provided by happy (collectively, the “Service”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use this Service.

Eligibility

This Service is intended for individuals aged eighteen (18) years or older. By using the Site, you represent that you are of legal age in your place of residence. If you are under 18, please refrain from using this Site.

Not Intended as Medical Advice

The content provided through this Site — including articles, recommendations, supplement descriptions, or any AI-generated information — is for informational purposes only. It is not intended as medical advice, diagnosis, or treatment.

You should always seek the advice of your physician or qualified healthcare provider before:

  • Starting any supplement or health regimen
  • Modifying your diet or medication
  • Using any product sold through happy

The products and claims made on this Site have not been evaluated by the U.S. Food and Drug Administration (FDA) and are not intended to diagnose, treat, cure, or prevent any disease.

Acceptance and Changes

happy reserves the right to update or modify these Terms at any time. Updates will be reflected on this page with a new “Last Updated” date. Continued use of the Service after any modification constitutes your acceptance of the revised Terms.

happy may modify, suspend, or discontinue any part of the Service at its discretion, without prior notice.

Terms of Sale

Product Availability and Pricing

Prices and product availability are subject to change without notice. We reserve the right to modify or discontinue products at any time.

Orders and Payment

  • All orders are subject to acceptance by happy.
  • We may refuse or cancel orders that appear fraudulent or violate our Terms.
  • Payment information is processed securely through third-party payment providers.

Shipping and Risk of Loss

All purchases are shipped under a shipment contract, meaning the risk of loss passes to you upon delivery to the carrier.

Returns and Refunds

Product returns require prior authorization. Returns without approval may not be accepted. For details, please review our Refund Policy.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 5 business days of receipt.

Public Online Sales and Resellers

happy’s products are available exclusively through authorized channels. Unauthorized resale, distribution, or public listing of happy products on external marketplaces (e.g., Amazon, eBay) without prior written consent is strictly prohibited.

User Accounts

If you create an account on our Site, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. happy reserves the right to suspend or terminate any account that violates these Terms.

Subscription Services (if applicable)

Certain products may be available for automatic replenishment. By enrolling in a subscription plan, you authorize recurring charges until you cancel. You may cancel any subscription through your account settings at any time before the next billing cycle.

Right to Use the Service and Content Restrictions

All materials on this Site — including text, images, designs, and product information — are the intellectual property of happy or its licensors. You are granted a limited, non-transferable license to access and use this Site for personal, non-commercial purposes only.

You may not:

  • Copy, distribute, or modify any Site content without written authorization
  • Use any happy trademarks or branding without permission
  • Attempt to reverse-engineer or exploit any part of the Service

User Conduct

When using our Site or any of our communication tools (including contact forms or AI assistance), you agree not to:

  • Upload or transmit harmful, illegal, or defamatory content
  • Attempt to gain unauthorized access to the Site or its data
  • Interfere with Site functionality or security
  • Use the Site for commercial or fraudulent purposes

happy reserves the right to restrict or terminate your access if these rules are violated.

Third-Party Links

The Site may include links to third-party websites. These are provided for your convenience only. happy is not responsible for the content, security, or practices of these external sites. Please review their terms and privacy policies before use.

Privacy Policy

Your use of the Site is governed by our Privacy Policy. This Policy explains how we collect, use, and protect your personal information.

Disclaimer of Warranties

This Service is provided “as is” and “as available”, without warranties of any kind, either express or implied.

happy makes no representations or guarantees that:

  • The Site will be uninterrupted, secure, or error-free
  • Product descriptions or content will always be accurate or complete
  • You use this Site at your own risk

Limitation of Liability

To the fullest extent permitted by law, happy and its affiliates, officers, employees, and partners shall not be liable for any indirect, incidental, or consequential damages arising from:

  • The use or inability to use the Site or products
  • Reliance on any information provided through the Service
  • Errors, delays, or interruptions in Service

In no event shall happy’s total liability exceed the amount you paid for the product or service that gave rise to the claim.

Indemnification

You agree to indemnify and hold harmless happy Health, its affiliates, and representatives from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Puerto Rico, without regard to conflict-of-law principles.

Dispute Resolution

Any disputes arising from the use of this Site shall first attempt to be resolved amicably. If a resolution cannot be reached, disputes shall be submitted to binding arbitration in San Juan, Puerto Rico, in accordance with applicable law.

Contact Information

For questions about these Terms or any matter related to our policies, please contact us:

happy
Email: info@vvhealthpr.com
Address: San Juan, Puerto Rico 00907
Website: www.happybodypr.com