Privacy policy

Last Updated: November 1st, 2025

This Privacy Policy describes how happy (“happy”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.happybodypr.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from various sources, as described below. The information we collect and use depends on how you interact with us and our Site.

In addition to the specific uses described below, we may use your information to:

  • Communicate with you
  • Provide and improve our Services
  • Comply with legal obligations
  • Enforce our Terms of Service
  • Protect or defend our rights and the rights of our users

What Personal Information We Collect

Information You Provide Directly

Information that you provide to us may include:

  • Contact Information: Name, address, phone number, and email.
  • Order Information: Billing and shipping address, payment confirmation, and contact details.
  • Account Information: Username, password, and related security details.
  • Shopping Information: Items viewed, added to cart, wishlist, reviews, or purchased.
  • Customer Support: Information you include when contacting us for assistance or inquiries.

Some Services may require you to provide specific personal information. Declining to provide it may limit access to certain features.

Information We Collect Automatically

We automatically collect information about your interaction with our Site (“Usage Data”) using cookies, pixels, and similar technologies. Usage Data may include:

  • Device and browser information
  • IP address
  • Network connection data
  • Details about how you interact with our Site and your account

Information We Obtain from Third Parties

We may receive information about you from third parties, such as:

  • Shopify, which powers our e-commerce platform
  • Payment processors, who collect payment details to process transactions
  • Marketing and analytics partners, who help us understand user behavior

All third-party information is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

  • To Provide Products and Services: Process payments, fulfill orders, manage accounts, handle returns/exchanges, and communicate about transactions.
  • For Marketing and Advertising: Send promotional messages or display tailored advertisements.
  • For Security and Fraud Prevention: Detect and prevent fraudulent or malicious activity.
  • To Communicate and Improve Services: Provide customer support, respond to inquiries, and enhance user experience.

Cookies

We use cookies and similar technologies to operate and improve our Site. Cookies allow us to:

  • Remember your preferences and cart items
  • Analyze traffic and user behavior
  • Deliver personalized experiences and advertisements

You may manage your cookie preferences through your browser settings, but doing so may affect Site functionality.

Our store is powered by Shopify, whose cookie practices can be found here: https://www.shopify.com/legal/cookies.

Our Site also recognizes the Global Privacy Control (GPC) signal to allow you to opt out of data sharing and targeted advertising.

How We Disclose Personal Information

We may share your information in the following cases:

  • With vendors and service providers who perform services for us (e.g., payment processing, order fulfillment, data analytics).
  • With marketing partners for promotional purposes.
  • When you authorize us (e.g., social media integrations, shipping services).
  • Within our corporate group for business operations.
  • In business transactions such as mergers or acquisitions.
  • To comply with legal obligations or protect our rights and users.

We do not sell or use sensitive personal information without your consent or to infer characteristics about you.

Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy or security practices. Please review the privacy policies of any external websites you visit.

Children’s Data

Our Services are not intended for use by children under 18. We do not knowingly collect their personal information.

If you believe a child has provided us with personal data, please contact us for deletion.

Security and Retention

We use reasonable safeguards to protect your personal information. However, no security system is impenetrable. Please use secure channels when sharing sensitive information.

We retain your personal data only as long as necessary to provide our Services, comply with legal requirements, and resolve disputes.

Your Rights

Depending on your location, you may have the right to:

  • Access or know what personal information we hold
  • Request deletion or correction of your data
  • Request a copy or transfer of your information
  • Withdraw consent for data processing
  • Restrict processing or opt out of promotional communications

You may exercise these rights by contacting us at info@vvhealthpr.com. We may verify your identity before processing your request.

Complaints

If you have concerns about our handling of your personal information, contact us at info@vvhealthpr.com.

International Users

Your information may be stored or processed outside your country, including the United States or Puerto Rico.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

happy
Email: info@vvhealthpr.com
Address: San Juan, Puerto Rico 00907
Website: www.happybodypr.com