Cancellation policy

Some items in our store may be offered to you as a subscription, a pre-order, or try before you buy. This cancellation policy explains how you can update or cancel these types of purchases.

Subscriptions

When you purchase a subscription, you will receive repeat deliveries based on the duration and frequency you select.

Your payment details will be stored securely, and you will be charged for each delivery unless you choose to pay in advance. Subscriptions may auto-renew at the end of their cycle. If you do not wish to renew, you may cancel at any time.

We offer the following subscription options:

  • 1-Month Subscription: happy joints, happy bones, happy soothe, happy burn, happy heart
  • 2-Month Subscription: happy boost, happy thyroid, happy bladder, happy dreams

All subscriptions include a 5% discount applied automatically at checkout.

You can manage, change, or cancel your subscription at any time using the link in your order confirmation email, or directly through our subscription portal here:
Manage Your Subscription

Please note that changes made after an order has already been processed will apply to the next delivery. For more details on returns and refunds, please see our Refund Policy.

Pre-Orders

When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, securely store your payment method, and charge the remaining or full balance once the item ships.

You may cancel a partially paid pre-order if it has not yet been fulfilled. If the order has already shipped, cancellation is no longer possible, but you may request a refund depending on eligibility. Please refer to our Refund Policy for details.

Try Before You Buy

When purchasing a try-before-you-buy item, we authorize your payment method before fulfillment. You will have a set period to decide whether you want to keep the item. Once the trial period ends, if the item has not been returned, your payment method will be charged the full amount.