Shipping policy

Last Updated: November 1, 2025

At happy, we work hard to ensure your order reaches you quickly, safely, and in perfect condition.

Processing Time

All orders are processed within 1–2 business days after being placed. Orders received after 2:00 PM (AST) will begin processing the next business day.

Shipping Time

Standard Shipping (3–5 business days) – FREE on all U.S. and Puerto Rico orders

Expedited Shipping (1–2 business days) – $9.99

Delivery times are estimates and may vary depending on carrier delays, holidays, or unforeseen circumstances.

Shipping Locations

We currently ship to Puerto Rico and the continental United States.

Tracking

Once your order has shipped, you’ll receive an email confirmation with a tracking number so you can follow your package’s journey in real time.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us at info@vvhealthpr.com. Our team will investigate and ensure a prompt resolution—whether that means a replacement or refund.